Privacy Policy
Last Updated: February 12, 2026
1. Introduction
Coward to Cowboy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our subscription-based video training platform.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information You Provide
When you create an account, subscribe to our services, or interact with our platform, we may collect:
- Account Information: Name, email address, and password (managed securely through Clerk authentication)
- Payment Information: Billing address and payment details (processed securely through Stripe - we do not store your full credit card number)
- Profile Information: Any additional information you choose to provide in your profile
- Referral Program Information: If you participate in our referral program, we collect your referral code usage and commission-related data
- Tax Information: For referral program participants receiving payouts, we collect W-9 information as required by law
2.2 Information Collected Automatically
When you access our website, we automatically collect certain information:
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, videos watched, time spent on pages, click patterns
- Log Data: IP address, access times, referring URLs
- Cookies and Similar Technologies: See Section 6 for details
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process subscriptions and payments
- Deliver video content and track your progress
- Manage your account and authenticate your identity
- Calculate and pay referral commissions
- Send transactional emails (subscription confirmations, payment receipts, password resets)
- Send marketing communications (with your consent, which you can withdraw at any time)
- Detect, prevent, and address fraud or abuse
- Comply with legal obligations
- Analyze usage patterns to improve user experience
4. Third-Party Service Providers
We work with trusted third-party services to operate our platform. These providers have access to your information only to perform specific tasks on our behalf:
| Service | Purpose | Data Shared |
|---|---|---|
| Clerk | Authentication and user management | Email, name, account credentials |
| Stripe | Payment processing and subscriptions | Payment info, billing address, subscription data |
| Bunny Stream | Video hosting and delivery | Video viewing data, IP address |
Each of these providers maintains their own privacy policies. We encourage you to review them:
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: As described in Section 4, to operate our platform
- Legal Requirements: When required by law, court order, or government request
- Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified of any such change)
- With Your Consent: When you explicitly agree to the sharing
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
6.1 Types of Cookies We Use
- Essential Cookies: Required for basic website functionality and authentication
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Help us understand how visitors interact with our website
6.2 Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect your ability to use our services, particularly features requiring authentication.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- All data transmission is encrypted using SSL/TLS
- Passwords are securely hashed and managed by Clerk
- Payment information is handled exclusively by Stripe (PCI-DSS compliant)
- Access to personal data is restricted to authorized personnel only
- Regular security assessments and updates
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations (e.g., tax records for 7 years)
- Resolve disputes and enforce our agreements
When you cancel your subscription, we retain limited account information for a reasonable period to allow for reactivation and to maintain records of past transactions.
9. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Portability: Receive your data in a structured, machine-readable format
- Opt-Out: Unsubscribe from marketing communications at any time
- Withdraw Consent: Where processing is based on consent, you may withdraw it
To exercise these rights, please contact us at the email address provided below.
10. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information held by businesses
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising your privacy rights
11. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending an email notification for significant changes
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Email: support@cowardtocowboy.com
- Address: , ,
We will respond to your request within 30 days.
